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Service

One of the most distinctive characteristics of our cutters is their durability. Suitable service and appropriate maintenance are the prerequisites for securing such durability. To ensure that such services are carried out in a professional manner, PERFECTA offers special service agreements, and attractively priced spare parts.

Welcome to our customer service

Whatever service you may require, our competent team will be happy to assist you at short notice.

Phone: +49 (0) 3591-556 450 Mail: service@perfecta.de

The office is manned from 7am till 4pm (Monday-Friday).

Mr.

Marco Salm

Mr.  

Robert Schiffner

Ms.

Marlen Lowke

Mr.

Dani Schwinge
  • technical support (mechanics)
  • system support
  • key account management
  • operational planning technicians
  • return deliveries
  • credit notes
  • repair management
  • technical support (electrics)
  • replacement solutions
  • identification of parts
  • order processing
  • offers
  • orders
  • invoices
  • substitute spare parts logistics

 

  • offers
  • orders
  • invoices
  • substitute spare parts logistics

 

 

 

 

 

 

 

In our download area you can find usefull documents for doing proper service on your High-Speed cutter.